Privacy Policy

Introduction

SGA Praxis LLC ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and participate in our training, coaching, and consulting programs.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with SGA Praxis, we may collect:

Contact information (name, email address, phone number, company name)
Professional information (job title, industry, organization size)
Information provided through contact forms and inquiries
Registration and enrollment information for training programs
Payment and billing information (processed securely through third parties)
Communications you send us (emails, messages, feedback)
Assessment and coaching program data

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Device information (type, operating system, browser type)
Browsing data (pages visited, time spent, links clicked)
IP address and approximate location
Usage analytics and performance data
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Deliver training, coaching, and consulting services
Process enrollments and manage client relationships
Communicate about programs, updates, and service-related announcements
Personalize your experience and improve our services
Process payments and maintain financial records
Provide customer support and respond to inquiries
Monitor website performance and security
Comply with legal obligations
Send marketing communications (with your consent)
Analyze trends and usage patterns to improve content and offerings

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers: Third-party vendors who assist us (payment processors, email services, analytics platforms)
Legal Compliance: When required by law, court order, or regulatory authority
Business Operations: To trusted partners who help us deliver services
Program Delivery: With other participants in group coaching or training when necessary for program delivery
Business Transfers: In connection with merger, acquisition, or asset sale

4. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security.

All payment information is processed through encrypted, PCI-compliant payment processors. We do not store credit card information on our servers.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to access your personal information
Right to correct inaccurate data
Right to delete your information (subject to legal obligations)
Right to opt-out of marketing communications
Right to data portability
Right to restrict data processing

To exercise these rights, contact us at the information provided below.

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After you complete our programs or services, we retain information as required by law or for legitimate business purposes. You may request deletion of your data at any time, subject to legal retention requirements.

8. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before sharing personal information.

9. Children's Privacy

Our services are intended for adults in professional roles. We do not knowingly collect information from children under 13. If we become aware that a child has provided us information, we will delete it promptly. If you believe a child has submitted information, please contact us immediately.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

SGA Praxis LLC

Email: support@sgapraxis.com

We will respond to your inquiry within 30 days.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by updating the "Last Updated" date and, when appropriate, sending a notice via email. Your continued use of our services constitutes acceptance of the updated policy.

12. Compliance with Laws

We comply with applicable privacy laws, including GDPR, CCPA, and other regional privacy regulations. If you are located in the EU, UK, or other jurisdictions with specific data protection requirements, we ensure our practices align with those requirements.